Albania
Insafe
Sorry - there is no Insafe presence in this country. However, you can still browse general online safety information via the main Insafe website.
INHOPE Hotline
Sorry - there is no INHOPE presence in this country. However, if you wish to report illegal content you can make a report to the national police force or, if you think you know the country where the website is hosted and there is a hotline in that country, you can report it to them.
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Andorra
Insafe
Sorry - there is no Insafe presence in this country. However, you can still browse general online safety information via the main Insafe website.
INHOPE Hotline
Sorry - there is no INHOPE presence in this country. However, if you wish to report illegal content you can make a report to the national police force or, if you think you know the country where the website is hosted and there is a hotline in that country, you can report it to them.
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Armenia
Insafe
Sorry - there is no Insafe presence in this country. However, you can still browse general online safety information via the main Insafe website.
INHOPE Hotline
Sorry - there is no INHOPE presence in this country. However, if you wish to report illegal content you can make a report to the national police force or, if you think you know the country where the website is hosted and there is a hotline in that country, you can report it to them.
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Austria
The Austrian Safer Internet Centre operates the following services:
Further information on services in Austria is available from the main Insafe website.
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Azerbaijan
Insafe
Sorry - there is no Insafe presence in this country. However, you can still browse general online safety information via the main Insafe website.
INHOPE Hotline
Sorry - there is no INHOPE presence in this country. However, if you wish to report illegal content you can make a report to the national police force or, if you think you know the country where the website is hosted and there is a hotline in that country, you can report it to them.
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Belarus
Insafe
Sorry - there is no Insafe presence in this country. However, you can still browse general online safety information via the main Insafe website.
INHOPE Hotline
Sorry - there is no INHOPE presence in this country. However, if you wish to report illegal content you can make a report to the national police force or, if you think you know the country where the website is hosted and there is a hotline in that country, you can report it to them.
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Belgium
The Belgian Safer Internet Centre operates the following services:
Further information on services in Belgium is available from the main Insafe website.
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Bosnia and Herzegovina
Insafe
Sorry - there is no Insafe presence in this country. However, you can still browse general online safety information via the main Insafe website.
INHOPE Hotline
The INHOPE Hotline in Bosnia and Herzegovina is operated by the International Forum of Solidarity (EMMAUS). Please visit the INHOPE website for further information.
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Bulgaria
The Bulgarian Safer Internet Centre operates the following services:
Further information on services in Bulgaria is available from the main Insafe website.
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Croatia
Insafe
Sorry - there is no Insafe presence in this country. However, you can still browse general online safety information via the main Insafe website.
INHOPE Hotline
Sorry - there is no INHOPE presence in this country. However, if you wish to report illegal content you can make a report to the national police force or, if you think you know the country where the website is hosted and there is a hotline in that country, you can report it to them.
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Cyprus
The Cypriot Safer Internet Centre operates the following services:
Further information on services in Cyprus is available from the main Insafe website.
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Denmark
The Danish Safer Internet Centre operates the following services:
- Awareness Centre:
Danish Awareness Centre
- Helpline:
Cyberhus
- INHOPE Hotline:
Save the Children, Denmark
- Youth Panel:
The Safer Internet Centre Denmark has established a youth panel which consists of 10 young people aged 12-16 years old. With the panel, youth are offered the right, the means, the space and the opportunity to participate and influence decisions about their online and real life. Visit the youth panel blog for further information.
Further information on services in Denmark is available from the main Insafe website.
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Estonia
The Estonian Safer Internet Centre operates the following services:
Further information on services in Estonia is available from the main Insafe website.
Finland
The Finnish Safer Internet Centre operates the following services:
Further information on services in Finland is available from the main Insafe website.
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France
The French Safer Internet Centre operates the following services:
Further information on services in France is available from the main Insafe website.
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Georgia
Insafe
Sorry - there is no Insafe presence in this country. However, you can still browse general online safety information via the main Insafe website.
INHOPE Hotline
Sorry - there is no INHOPE presence in this country. However, if you wish to report illegal content you can make a report to the national police force or, if you think you know the country where the website is hosted and there is a hotline in that country, you can report it to them.
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Germany
The German Safer Internet Centre operates the following services:
Further information on services in Germany is available from the main Insafe website.
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Greece
The Greek Safer Internet Centre operates the following services:
Further information on services in Greece is available from the main Insafe website.
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Hungary
The Hungarian Safer Internet Centre operates the following services:
- Youth Panel:
The purpose of the youth panel is to give useful information to the Awareness Centre on how to best raise awareness of all Hungarian children - this is why it is valuable for the centre to listen to children’s voices. The three youth panels of the Hungarian National Safer Internet Centre include young people aged 14-19 years. The representatives of the panels take part in regular meetings organised by the EC in Luxembourg by occasion of the annual Safer Internet Forum. Contact Safer Internet Hungary for further information.
Further information on services in Hungary is available from the main Insafe website.
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Iceland
The Icelandic Safer Internet Centre operates the following services:
- Awareness Centre:
SAFT
- Helpline:
Netsvar
- INHOPE Hotline:
Save the Children, Iceland
- Youth Panel:
The Awareness Centre Youth Panel consists of children and young people aged 11-16 years old. With the panel youth are offered the right, the means, the space and the opportunity to participate and influence decisions about their online and real life. Visit the panel’s Facebook and MySpace sites for further information.
Further information on services in Iceland is available from the main Insafe website.
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Ireland
The Irish Safer Internet Centre operates the following services:
Further information on services in Ireland is available from the main Insafe website.
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Italy
The Italian Safer Internet Centre operates the following services:
- Awareness Centre:
www.saferinternetday.it
- Helpline:
- INHOPE Hotline:
Stop-It - Save the Children, Italy Telefono Azzurro
- Youth Panel:
The motivation of the Italian youth panel is captured by the statement: "These issues are important to us because they concern our everyday life, they belong to us". The panel meets on a weekly basis, and are highly involved in the planning of activities and key events, such as Safer Internet Day (SID). For further information on the work of the Italian youth panel, please contact Save the Children, Italy.
Further information on services in Italy is available from the main Insafe website.
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Kosovo
Insafe
Sorry - there is no Insafe presence in this country. However, you can still browse general online safety information via the main Insafe website.
INHOPE Hotline
Sorry - there is no INHOPE presence in this country. However, if you wish to report illegal content you can make a report to the national police force or, if you think you know the country where the website is hosted and there is a hotline in that country, you can report it to them.
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Latvia
The Latvian Safer Internet Centre operates the following services:
Further information on services in Latvia is available from the main Insafe website.
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Liechtenstein
Insafe
Sorry - there is no Insafe presence in this country. However, you can still browse general online safety information via the main Insafe website.
INHOPE Hotline
Sorry - there is no INHOPE presence in this country. However, if you wish to report illegal content you can make a report to the national police force or, if you think you know the country where the website is hosted and there is a hotline in that country, you can report it to them.
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Lithuania
The Lithuanian Safer Internet Centre operates the following services:
- Awareness Centre:
Draugiskas internetas
- Helpline:
Operated as a toll-free number on 116 111 – further information is available from the Vaikų linija website.
- INHOPE Hotline:
Draugiskas internetas
- Youth Panel:
A youth panel has recently been established in Lithuania, where children and young people can express their views and exchange knowledge and experiences about their use of new online technologies. They can also contribute to the design of awareness raising actions, tools and materials. Contact Draugiskas internetas for further information.
Further information on services in Lithuania is available from the main Insafe website.
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Luxembourg
The Luxembourg Safer Internet Centre operates the following services:
- Awareness Centre:
BEE SECURE
- Helpline:
The national helpline can also be contacted on 26 64 05 44. See the BEE SECURE website for further information.
- INHOPE Hotline:
BEE SECURE Stopline
- Youth Panel:
The Luxembourg Youth Panel is composed of different groups of youngsters. A media class (12 students, 17-19 years old) has been consulted until May 2011. The future Youth Panel will be recruited from youth houses (12 youngsters, mixed age brackets). Further information is available from BEE SECURE.
Further information on services in Luxembourg is available from the main Insafe website.
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Malta
The project brings together a number of local entities, which together form the Safer Internet Centre for Malta. The consortium includes the Malta Communications Authority, the Foundation for Social Welfare Services, the Directorate for Educational Services, and the Office of the Commissioner for Children. The consortium also works very closely with the Malta Police Force, and the Secretariat for Catholic Education.
The Malta Safer Internet Centre operates the following services:
- Awareness Centre:
besmartonline.org.mt
- Helpline:
May be contacted locally on Support Line 179
- Inhope Hotline:
www.besmartonline.org.mt
- Youth Panel:
The Youth Panel works with the Awareness Centre in order to give their insights and feedback on how best to raise awareness amongst the Maltese youths.
Our e-mail contact is: cfc@gov.mt.
Further information on services in Malta is available from the main Insafe website.
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Moldova
Insafe
Sorry - there is no Insafe presence in this country. However, you can still browse general online safety information via the main Insafe website.
INHOPE Hotline
Sorry - there is no INHOPE presence in this country. However, if you wish to report illegal content you can make a report to the national police force or, if you think you know the country where the website is hosted and there is a hotline in that country, you can report it to them.
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Monaco
Insafe
Sorry - there is no Insafe presence in this country. However, you can still browse general online safety information via the main Insafe website.
INHOPE Hotline
Sorry - there is no INHOPE presence in this country. However, if you wish to report illegal content you can make a report to the national police force or, if you think you know the country where the website is hosted and there is a hotline in that country, you can report it to them.
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Montenegro
Insafe
Sorry - there is no Insafe presence in this country. However, you can still browse general online safety information via the main Insafe website.
INHOPE Hotline
Sorry - there is no INHOPE presence in this country. However, if you wish to report illegal content you can make a report to the national police force or, if you think you know the country where the website is hosted and there is a hotline in that country, you can report it to them.
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Norway
The Norwegian Safer Internet Centre operates the following services:
- Awareness Centre:
The Safe-Use project - Trygg bruk-prosjektet
- Helpline:
Our helpline for children – Cross your heart, is operated by the Norwegian Red Cross. Through email, instant messaging or toll free telephone - 800 333 21.
- INHOPE Hotline:
Sorry - there is no INHOPE presence in this country. However, if you wish to report illegal content you can make a report to the national police force or, if you think you know the country where the website is hosted and there is a hotline in that country, you can report it to them.
- Youth Panel:
Through our youth panel, young people are offered a voice, and the opportunity to contribute knowledge relevant to our work and decisions related to their digital life. In addition we have a children’s panel and a parent’s panel. Contact the Norwegian Media Authority for more information.
Further information on services in Norway is available from the main Insafe website.
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Poland
The Polish Safer Internet Centre operates the following services:
- Awareness Centre:
Saferinternet.pl
- Helpline:
Helpline.org.pl
- INHOPE Hotline:
Dyżurnet.pl
- Youth Panel:
Consultations with children and young people, held on a regular basis, allow the design of effective educational tools and media campaigns, and to evaluate the actions in progress. Such consultations are held during meetings of the Youth Panel made up of 13 and 14-year-old students, as well as through contacts with users of the Sieciaki.pl portal.
Further information on services in Poland is available from the main Insafe website.
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Portugal
The Portuguese Safer Internet Centre operates the following services:
- Awareness Centre:
Internet Segura.pt for the general public; Seguranet for the school community.
- INHOPE Hotline:
Linha Alerta (part of the Internet Segura.pt project).
- Youth Panel:
The Portuguese youth panel was born from the need to understand how young people see technology and the internet, and the issues and problems they face. The national panel includes 40 young people from four Portuguese schools who meet in person an average of three times each academic year and collaborate via an online space. For further information, please see the youth panel section of the Seguranet website.
Further information on services in Portugal is available from the main Insafe website.
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Romania
The Romanian Safer Internet Centre operates the following services:
Further information on services in Romania is available from the main Insafe website.
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Russia
The Russian Safer Internet Centre operates the following services:
Further information on services in Russia is available from the main Insafe website.
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San Marino
Insafe
Sorry - there is no Insafe presence in this country. However, you can still browse general online safety information via the main Insafe website.
INHOPE Hotline
Sorry - there is no INHOPE presence in this country. However, if you wish to report illegal content you can make a report to the national police force or, if you think you know the country where the website is hosted and there is a hotline in that country, you can report it to them.
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Serbia
Insafe
Sorry - there is no Insafe presence in this country. However, you can still browse general online safety information via the main Insafe website.
INHOPE Hotline
Sorry - there is no INHOPE presence in this country. However, if you wish to report illegal content you can make a report to the national police force or, if you think you know the country where the website is hosted and there is a hotline in that country, you can report it to them.
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Slovakia
The Slovakian Safer Internet Centre operates the following services:
- Awareness Centre:
Zodpovedne.sk
- Helpline:
Pomoc.sk; the toll-free number is 116 111.
- INHOPE Hotline:
Stopline.sk
- Youth Panel: We regularly collect views and opinions from children and young people about the use of new media such as internet and mobile phones. The panel consists of children and youth aged from 12 to 18 from all regions of Slovakia and give us valuable feedback. In cooperation with the youth panel we regularly exchange ideas and discuss new trends and challenges which new media offer to us. They also play an active role in the development of new tools used by our centre. As a result of the panel discussion are proposals of amendment of the existing legislation or new requirements towards the private sector.
Further information on services in Slovakia is available from the main Insafe website.
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Slovenia
The Slovenian Safer Internet Centre operates the following services:
- Awareness Centre:
SAFE-SI
- Helpline:
Tom telefon; the toll-free number is 116 111.
- INHOPE Hotline:
Spletno Oko
- Youth Panel:
Slovenia youth panel is organised within peer helpline service in youth organisation Misss.
Further information on services in Slovenia is available from the main Insafe website.
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Spain
The Spanish Safer Internet Centre operates the following services:
- Awareness Centre
PROTEGELES has been acting as the Spanish Safer Internet Awareness Centre since 2004. Our activities include conducting awareness campaigns, publishing websites and educational materials, and maintaining a media presence to keep Spanish society aware and informed about children’s use of online technologies.
Further information is available at www.centrointernetsegura.es and www.sicspain.es.
- Helpline:
PROTEGELES helplines function through email, instant messaging, telephone and face-to-face meetings and provide young people and their families free, specialised and personalised assistance/advice on how to deal with harmful contact (grooming), harmful conduct (cyberbullying), harmful content and uncomfortable or scary experiences while using online technologies. Further information is available from www.lineasdeayuda.es.
- INHOPE Hotline:
PROTEGELES provides the public with a hotline specialised in fighting against child pornography and other illegal content on the internet via the website www.protegeles.com, where users can anonymously report illegal internet content.
- Youth Panel:
The PROTEGELES youth panel consists of seven girls and seven boys of 15 years old. In Spain, this age group is the one that dedicates more time to using the internet and online technologies in general. Contact PROTEGELES for further information on the youth panel's work.
Further information on services in Spain is available from the main Insafe website.
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Sweden
The Swedish Safer Internet Centre operates the following services:
- Awareness Centre:
Swedish Media Council - Statens Medieråd
- Helpline:
BRIS (Children’s Rights in Society); the toll-free number is 116 111.
- INHOPE Hotline:
Sorry - there is no INHOPE presence in this country. However, if you wish to report illegal content you can make a report to the national police force or, if you think you know the country where the website is hosted and there is a hotline in that country, you can report it to them.
- Youth Panel:
To ensure the direct involvement of children and young people, the Swedish Safer Internet Centre have set up two kinds of youth panels: local panels taking part at dissemination activities and a permanent panel used primarily for internal consultation purposes. Contact the Swedish Media Council for further information.
Further information on services on services in Sweden is available from the main Insafe website.
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Switzerland
Insafe
Sorry - there is no Insafe presence in this country. However, you can still browse general online safety information via the main Insafe website.
INHOPE Hotline
Sorry - there is no INHOPE presence in this country. However, if you wish to report illegal content you can make a report to the national police force or, if you think you know the country where the website is hosted and there is a hotline in that country, you can report it to them.
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The Czech Republic
The Czech Safer Internet Centre operates the following services:
Further information on services in the Czech Republic is available from the main Insafe website.
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The Former Yugoslav Republic of Macedonia
Insafe
Sorry - there is no Insafe presence in this country. However, you can still browse general online safety information via the main Insafe website.
INHOPE Hotline
Sorry - there is no INHOPE presence in this country. However, if you wish to report illegal content you can make a report to the national police force or, if you think you know the country where the website is hosted and there is a hotline in that country, you can report it to them.
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The Netherlands
The Dutch Safer Internet Centre operates the following services:
- Awareness Centre:
Digivaardig & Digibewust
- Helpline:
Help Wanted.nl
- INHOPE Hotline:
Meldpunt Kinderporno
- Youth Panel:
The Dutch DigiRaad consists of enthusiastic young people aged 10-18 years old. This council advises the Dutch government and the Digivaardig & Digibewust programme on ways of making the internet safer for young people. The DigiRaad also has regular discussions with the Minister of Economic Affairs, business and interest groups on important topics such as anonymity and privacy. With this, council youth are offered the right, the means, the space and the opportunity to participate and influence decisions about their online and real life. Visit the council’s website for further information.
Further information on services in the Netherlands is available from the main Insafe website.
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The United Kingdom
The UK Safer Internet Centre operates the following services:
- Awareness Centre:
UK Safer Internet Centre
- Helpline:
A helpline for children is operated by ChildLine, or toll-free on 0800 1111, additionally, the UK Safer Internet Centre is piloting an online safety helpline for professionals – further information is available on the UK Safer Internet Centre website.
- INHOPE Hotline:
Internet Watch Foundation (IWF)
- Youth Panel:
The youth panel is an integral part of the youth engagement work that the UK Safer Internet Centre does: it is led by Childnet and involves continuous consultation. See the UK Safer Internet Centre website for video clips on young people’s views. Childnet also use a social network called RadioWaves, to reach out and gather opinion from a much wider range of young people.
Further information on services in the UK is available from the main Insafe website.
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Turkey
Insafe
Sorry - there is no Insafe presence in this country. However, you can still browse general online safety information via the main Insafe website.
INHOPE Hotline
Information & Communications Technologies Authority of the Republic of Turkey (ICTA) - ihbar web.
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Ukraine
Insafe
Sorry - there is no Insafe presence in this country. However, you can still browse general online safety information via the main Insafe website.
INHOPE Hotline
Sorry - there is no INHOPE presence in this country. However, if you wish to report illegal content you can make a report to the national police force or, if you think you know the country where the website is hosted and there is a hotline in that country, you can report it to them.
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Vatican City State
Insafe
Sorry - there is no Insafe presence in this country. However, you can still browse general online safety information via the main Insafe website.
INHOPE Hotline
Sorry - there is no INHOPE presence in this country. However, if you wish to report illegal content you can make a report to the national police force or, if you think you know the country where the website is hosted and there is a hotline in that country, you can report it to them.
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